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What are the general rules for fixing the exchange rate, and which cryptocurrency exchanges are used?

The service uses the cryptocurrency exchange Whitebit (whitebit.com) to determine the current exchange rate. The rate is locked in once the required number of confirmations is received in the corresponding network, but only during the service's working hours. Additionally, proof of payment must be provided to our operator within 30 minutes of creating the transaction request. The specific number of confirmations required varies based on the currency and network, as outlined below.

Please note that the service uses market orders to hedge transactions, meaning the exchange rate can fluctuate by up to 5%.

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